Privacy policy

Privacy Policy

Effective Date: May 2025

Website: www.restoralux.com


At Restoralux, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.


1. What Information We Collect

When you visit our store or make a purchase, we may collect the following information:

 

  • Your name, billing and shipping address

  • Email address and phone number

  • Payment details (processed securely via Shopify and third-party gateways)

  • IP address, browser type, and device information

  • Order history and customer service interactions

 

We do not store your full credit card information. All payments are processed through secure, encrypted channels.


2. How We Use Your Information

We use your information to:

 

  • Process and fulfill your orders

  • Send order confirmations and shipping updates

  • Respond to customer inquiries

  • Improve our website and shopping experience

  • Send marketing emails and promotions (only with your consent)

  • Comply with legal obligations

 


3. Sharing Your Information

We only share your data with trusted service providers, such as:

 

  • Shopify (our ecommerce platform)

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping providers (e.g., DHL, USPS, Royal Mail)

  • Email and marketing platforms (e.g., Klaviyo, Mailchimp)

  • Analytics tools (e.g., Google Analytics)

 


These third parties are required to handle your data securely and use it only for the services they provide. We do not sell or rent your personal data.


4. Cookies and Tracking

Our website uses cookies to enhance your experience by remembering preferences, tracking site traffic, and supporting site functionality. You can disable cookies in your browser settings, but this may affect how the site functions.


5. Your Rights

Depending on your location, you may have the right to:

 

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Withdraw consent or object to data processing

  • Request a copy of your data in a portable format

 


To exercise your rights, please contact us at support@restoralux.com.


6. Data Retention

We keep your information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.


7. Data Security

We implement appropriate security measures to protect your information, including SSL encryption and secure payment gateways. However, no online transmission is 100% secure, so we encourage caution when sharing sensitive information.


8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after any changes constitutes acceptance of the revised policy.


9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, you can contact us at:

Email: support@restoralux.com

Website: www.restoralux.com